Service error code

Service Error Group Code

groupId	groupName	description
0	NO_ERROR	No error
1	HANDSET_ERRORS	The request could not be completed due to a terminal-related issue
2	USER_ERRORS	User error
3	OPERATOR_ERRORS	The request could not be completed due to an operator issue

Service Error Code

group id	id	title	description
0	0	NO_ERROR	No error
1	1	EC_UNKNOWN_SUBSCRIBER	Unknown subscriber
1	5	EC_UNIDENTIFIED_SUBSCRIBER	Unidentified subscriber
1	6	EC_ABSENT_SUBSCRIBER_SM	Subscriber is absent
1	9	EC_ILLEGAL_SUBSCRIBER	Illegal subscriber
3	10	EC_BEARER_SERVICE_NOT_PROVISIONED	Forwarding service not provisioned
1	11	EC_TELESERVICE_NOT_PROVISIONED	Teleservice not provisioned
1	12	EC_ILLEGAL_EQUIPMENT	Illegal equipment
1	13	EC_CALL_BARRED	Call blocking
3	20	EC_SS_INCOMPATIBILITY	SS incompatibility
1	21	EC_FACILITY_NOT_SUPPORTED	Unsupported equipment
1	27	EC_ABSENT_SUBSCRIBER	Absent subscriber
1	31	EC_SUBSCRIBER_BUSY_FOR_MT_SMS	During subscriber call for MT SMS
1	32	EC_SM_DELIVERY_FAILURE	SM delivery failure
1	33	EC_MESSAGE_WAITING_LIST_FULL	Message queue full
1	34	EC_SYSTEM_FAILURE	System failure
1	35	EC_DATA_MISSING	Data missing
1	36	EC_UNEXPECTED_DATA_VALUE	Unexpected data value
3	51	EC_RESOURCE_LIMITATION	Resource limitation
3	71	EC_UNKNOWN_ALPHABET	Unknown alphabet
1	72	EC_USSD_BUSY	During USSD call
1	255	EC_UNKNOWN_ERROR	Unknown error
1	256	EC_SM_DF_MEMORYCAPACITYEXCEEDED	SM DF memory capacity exceeded
1	257	EC_SM_DF_EQUIPMENTPROTOCOLERROR	SM DF equipment protocol error
1	258	EC_SM_DF_EQUIPMENTNOTSM_EQUIPPED	SM DF equipment cannot accommodate SM
1	259	EC_SM_DF_UNKNOWNSERVICECENTRE	SM DF unknown service center
1	260	EC_SM_DF_SC_CONGESTION	SM DF SC congestion
1	261	EC_SM_DF_INVALIDSME_ADDRESS	SM DF InvalidSME address
1	262	EC_SM_DF_SUBSCRIBERNOTSC_SUBSCRIBER	SM DF Subscribernotsc subscriber
2	323	EC_INVALID_REQUEST_TYPE	Invalid request type
3	345	EC_OPERATOR_NOT_FOUND	Cannot find the mobile carrier for the destination address
2	351	EC_INVALID_DESTINATION_ADDRESS	The destination address is incorrect
2	352	EC_INVALID_REQUEST_DESTINATION	Destination address country code not recognized
2	355	EC_MSG_TEXT_TOO_LONG	Message text is too long
2	368	EC_INVALID_SOURCE_ADDRESS	Invalid source address value
2	375	EC_SOURCE_ADDRESS_IS_BLOCKED	Source address (recipient) is blocked or not provisioned
2	433	EC_ACCOUNT_ACCESS_DENIED	Account access denied
2	488	EC_TF_NUMBER_NOT_VERIFIED	Unverified recipient burden phone number
1	500	EC_PROVIDER_GENERAL_ERROR	Provider general error
3	501	EC_INVALID_RESPONSE_RECEIVED	Invalid response received
1	502	EC_NO_RESPONSE	No response
1	503	EC_SERVICE_COMPLETION_FAILURE	Service completion failure
1	504	EC_UNEXPECTED_RESPONSE_FROM_PEER	Unexpected response from the peer
1	507	EC_MISTYPED_PARAMETER	Mistyped parameter
1	508	EC_NOT_SUPPORTED_SERVICE	The service is not supported
1	509	EC_DUPLICATED_INVOKE_ID	Invoked duplicated ID
1	511	EC_INITIATING_RELEASE	Initiating release
2	541	EC_LIMIT_REACHED	Reached the daily quota set by the carrier
2	542	EC_QUOTA_REACHED	Reached the transmission limit set by the carrier
3	560	EC_SC_BLOCKED_FOR_END_USER	SC carrier blocking the final user
3	561	EC_CONTENT_BLOCKED_BY_OPERATOR	Content blocked by mobile operator for this final user
3	562	EC_SC_NOT_PROVISIONED	No short code provided by the carrier
3	563	EC_SC_EXPIRED	Short code expired by the carrier
3	564	EC_SC_BLOCKED	Short code blocked by the carrier
1	565	EC_CANNOT_RECEIVE_SC	Final user connected to this MVNO cannot receive short code messages
3	566	EC_DESTINATION_BLOCKED_BY_OPERATOR	Carrier blocks the phone number from receiving messages on the short code
3	568	EC_DESTINATION_NOT_SMS_PROVISIONED	Unprovisioned destination address for SMS
3	569	EC_DEST_ADDRESS_SUSPENDED	Temporarily suspended destination address by the carrier
3	571	EC_CAMPAIGN_ID_REJECTED	Program ID or campaign ID rejected by the carrier
2	572	EC_CAMPAIGNID_NOT_PROVISIONED	Program ID or campaign ID not provisioned or activated for this carrier
1	573	EC_SC_BLOCKED_BY_END_USER	Requested mobile operator to block all messages sent from the short code for this final user
3	574	EEC_BLOCKED_NEW_SUBSCRIPTIONS_FOR_SC	New registrations for this short code are blocked by the carrier
2	577	EC_ACC_NOT_PROVISIONED_TO_SMS_DEMO_SC	Account not provisioned for using the SMS demo short code
2	578	EC_EXCEEDED_THE_TIME_LIMIT_OF_SMS_DEMO	Exceeded the time limit for using the SMS demo
2	579	EC_DEST_ADDRESS_NOT_IN_SMS_DEMO	Target address not in the whitelist for SMS demo
2	580	EC_EXCEEDED_THE_MAX_NUMBER	Exceeded the maximum number of demo requests
1	581	EC_USER_OUT_OF_CREDIT	Insufficient prepaid credits for the final user
2	594	EC_INVALID_GLOBAL_CAMPAIGN_ID	Invalid global campaign ID
2	597	EC_ACC_HAS_NO_ADRESS_FOR_DESR	Account not provisioned for the address reachable by the target
2	598	EC_INTERACTION_NOT_SUPPORTED	Interaction not supported for the message target
2	601	EC_ACC_NOT_2_WAY	Account not provisioned for global two-way SMS
2	603	EC_CONTENT_BLOCKED	Content blocked due to user opt-out (MO: STOP)
2	604	EC_BLOCKED_BY_CAMPAIGN_BLACKLIST	Content blocked by campaign blocklist
2	607	EC_BLOCKED_AS_SPAM	Message identified as spam and cannot be delivered
1	628	EC_TEMPORARY_HANDSET_FAILURE	Temporary handset error
1	629	EC_DEST_ADDRESS_UNABLE_TO_RECEIVE_SMS	Target address cannot receive SMS
3	630	EC_DEST_OVERLOADED	Target is overloaded
3	631	EC_MOBILE_OPERATOR_NETWORK_ERROR	Carrier network error
3	632	EC_SMS_REJECTED_BY_MOBILE_OPERATOR	SMS rejected by mobile operator for the attempted target address
3	633	EC_UNKNOWN_MOBILE_OPERATOR	Message not sent due to an unknown carrier error
3	810	EC_FAILED_MESSAGE_DELIVERY	Message delivery failed
3	811	EC_MESSAGE_EXPIRED	Message expired before reaching the handset
3	815	EC_MESSAGE_SUBMITTED_NOT_ACKED	Submitted to the mobile operator but not confirmed
1	1024	EC_OR_APPCONTEXTNOTSUPPORTED	App context not supported
1	1025	EC_OR_INVALIDDESTINATIONREFERENCE	Invalid destination reference
1	1026	EC_OR_INVALIDORIGINATINGREFERENCE	Invalid source reference
1	1027	EC_OR_ENCAPSULATEDAC_NOTSUPPORTED	Encapsulation AC not supported
1	1028	EC_OR_TRANSPORTPROTECTIONNOTADEQUATE	Transmission protection inappropriate
1	1029	EC_OR_NOREASONGIVEN	No reason provided
1	1030	EC_OR_POTENTIALVERSIONINCOMPATIBILITY	Potential version incompatibility
1	1031	EC_OR_REMOTENODENOTREACHABLE	Remote node connection not available
1	1152	EC_NNR_NOTRANSLATIONFORANADDRESSOFSUCHNATURE	No conversion for addresses of these characteristics
1	1153	EC_NNR_NOTRANSLATIONFORTHISSPECIFICADDRESS	No conversion for this specific address
1	1154	EC_NNR_SUBSYSTEMCONGESTION	Subsystem congestion
1	1155	EC_NNR_SUBSYSTEMFAILURE	Subsystem failure
1	1156	EC_NNR_UNEQUIPPEDUSER	User unequipped
1	1157	EC_NNR_MTPFAILURE	MTP failure
1	1158	EC_NNR_NETWORKCONGESTION	Network congestion
1	1159	EC_NNR_UNQUALIFIED	Unauthorized
1	1160	EC_NNR_ERRORINMESSAGETRANSPORTXUDT	Error in message delivery XUDT
1	1161	EC_NNR_ERRORINLOCALPROCESSINGXUDT	Error in local processing XUDT
1	1162	EC_NNR_DESTINATIONCANNOTPERFORMREASSEMBLYXUDT	Unable to perform reassembly XUDT at destination
1	1163	EC_NNR_SCCPFAILURE	SCCP failure
1	1164	EC_NNR_HOPCOUNTERVIOLATION	Hop counter violation
1	1165	EC_NNR_SEGMENTATIONNOTSUPPORTED	Segmenting not supported
1	1166	EC_NNR_SEGMENTATIONFAILURE	Segmentation failure
1	1281	EC_UA_USERSPECIFICREASON	User-specific reason
1	1282	EC_UA_USERRESOURCELIMITATION	User resource limit
1	1283	EC_UA_RESOURCEUNAVAILABLE	Resource unavailable
1	1284	EC_UA_APPLICATIONPROCEDURECANCELLATION	Application procedure cancelled
1	1536	EC_PA_PROVIDERMALFUNCTION	Supplier malfunction
1	1537	EC_PA_SUPPORTINGDIALOGORTRANSACTIONREALEASED	Supported dialogue or transaction released
1	1538	EC_PA_RESSOURCELIMITATION	Resource limit
1	1539	EC_PA_MAINTENANCEACTIVITY	Maintenance activity
1	1540	EC_PA_VERSIONINCOMPATIBILITY	Version incompatibility
1	1541	EC_PA_ABNORMALMAPDIALOG	Abnormal map dialogue
1	1792	EC_NC_ABNORMALEVENTDETECTEDBYPEER	Abnormal event detected by peer
1	1793	EC_NC_RESPONSEREJECTEDBYPEER	Response refused by peer
1	1794	EC_NC_ABNORMALEVENTRECEIVEDFROMPEER	Abnormal event received from peer
1	1795	EC_NC_MESSAGECANNOTBEDELIVEREDTOPEER	Unable to deliver message to peer
1	1796	EC_NC_PROVIDEROUTOFINVOKE	Supplier invocation not available
3	2048	EC_TIME_OUT	time out
2	2049	EC_IMSI_BLACKLISTED	IMSI blocked
3	2050	EC_DEST_ADDRESS_BLACKLISTED	DND blocked
3	2051	EC_INVALIDMSCADDRESS	Text blocked
2	2052	EC_BLACKLISTED_DESTINATIONADDRESS	Added to the blocklist by the accoun
2	2053	EC_BLACKLISTED_SENDERADDRESS	Added to the blocklist by the account
2	4096	EC_INVALID_PDU_FORMAT	Invalid PDU format
3	4097	EC_NOTSUBMITTEDTOGMSC	Not submitted to GMSC
2	4099	EC_MONTHLY_LIMIT_REACHED	Your account has reached the monthly credit limit
2	4100	EC_MESSAGE_CANCELED	Message canceled
2	4101	EC_VALIDITYEXPIRED	Validity period expired
2, 3	4102	EC_NOTSUBMITTEDTOSMPPCHANNEL	Not submitted to Smpp channel
2	4103	EC_DESTINATION_FLOODING	You can send up to 6 messages with the same content to the same target within 1 hour, and up to 20 messages with different content to the same target within 1 hour
2	4104	EC_DESTINATION_TXT_FLOODING	Message rejected due to the number of identical messages sent to a single number
0	5000	VOICE_ANSWERED	User responded to the call
0	5001	VOICE_ANSWERED_MACHINE	Machine responded to the call
2	5002	EC_VOICE_USER_BUSY	User was busy during the call attempt
2	5003	EC_VOICE_NO_ANSWER	User was notified but did not answer the call
2	5004	EC_VOICE_ERROR_DOWNLOADING_FILE	Unable to download the file provided for the cal
2	5005	EC_VOICE_ERROR_UNSUPPORTED_AUDIO_FORMAT	Format of the file provided for the call is not supported